Britain's Royal Mail faces an angry consumer backlash this weekend over more than 2 million parcels and letters lost or delayed in the Christmas post, according to a report of the Sunday Times.
Customers across the country are in danger of being left without their presents, the report said. The backlog has allegedly been compounded by postal workers deliberately failing to deliver presents to save time on their rounds.
On Saturday, at depots around the country, customers were being forced to brave the winter chill and wait in long queues to reclaim their Christmas parcels, the paper reported.
About 1.2 million letters and parcels are already estimated to have been lost in the Christmas post, it said. Hundreds of thousands of other items are delayed or awaiting collection at depots where queues of up to two hours have formed.
The chaos disrupted the last weekend before Christmas for thousands as they were forced to queue up to collect undelivered packages, it said. At mid-morning there was a two-hour queue outside Totter down depot in Bristol and long waits at depots in Brighton and London.
Source: Xinhua
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