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Microsoft offers fix for Xbox 360 Wireless Wheel problem |
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16:22, August 24, 2007 |
Microsoft said Thursday it will provide customers of the Xbox 360 Wireless Wheel with a free retrofit after 50 reports that the video game controllers overheated and released smoke when plugged in.
This is the second Xbox 360 problem this summer. In July, the company said it expects to spend more than 1 billion U.S. dollars to repair hardware problems in the video game console.
Gamers can register online to receive a "retrofit," which Microsoft would send with instructions "if necessary." The company would not say what replacement parts it plans to send to customers.
Some users have complained that there is a part within the wheel that may overheat and release smoke when using the AC-DC power supply.
The Redmond, Washington-based company said it has not received reports of fire, injury or property damage as a result of the defect.
Microsoft is advising users to stop using the power supply for the moment until they obtain the retrofit and continue on battery power only.
Source:Xinhua/agencies
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