JAC chairman says quality key to overseas push (2)

Since then, it has sold vehicles to more than 30 countries and regions, including Egypt, Morocco, South Africa and Ghana. Its product portfolio in Africa has also been expanded to cover light, mid-sized and heavy-duty trucks as well as passenger vehicles.

In addition to improving quality, An said the company has been setting up more service outlets overseas.

"We will not rush to export to any country without a maintenance network in the country," An said.

According to company statements, the focus of its customer service is solving problems rapidly and effectively.

In Angola, for instance, some users once complained about the loss of power in their heavy-duty trucks.

JAC engineers discovered that the problem stemmed from a lack of regular maintenance. They then offered maintenance services on site and trained drivers on how to take care of the vehicles.