Latest News:  

English>>China Society

Chinese consumers demand Apple action over complaints (2)

(Xinhua)

09:31, March 31, 2013

The CCA said that, in 2012, it twice urged Apple to properly handle the complaints but only received half-hearted replies, with the real problems unsolved.

Even after the March 15 CCTV show, Apple released only a 200-character statement saying it is dedicated to making first-class products and attaches high importance to every consumer's ideas.

Netizens labeled it a "typical official reply full of empty talk."

Analysts said Apple arrogance is sustained by its strong market presence in China. Its innovative products and aggressive marketing strategy have made it fearless of consumers' frowns.

Su Haopeng, a law professor with the University of International Business and Economics, said it is the company's social responsibility to respect consumer rights, while it should not abuse its market predominance to hurt their interests.

"Apple Inc.'s unfair and unreasonable rules have infringed consumer's legitimate rights," he said.

Wang Huijuan, a lawyer with the Beijing Hualian Law Firm, said the government should raise the penalties for home appliance repair disputes, as the current fine of 30,000 yuan (4,830 U.S. dollars) is too light to deter lawbreakers.


【1】 【2】

Email|Print|Comments(Editor:LiQian、Hongyu)

Related Reading

Leave your comment0 comments

  1. Name

  

Selections for you


  1. Iranians pray on the battlefield of Iran-Iraq

  2. South Sea Fleet patrols Meiji Reef

  3. First prize of 5th Warrior Competition

  4. Rhinos to return after 80 years

  5. 5.6-magnitude quake hits Xinjiang

  6. No survivors found after Tibet landslide

  7. African Wood Sculpture Collection

  8. Guangdong lifts 8th CBA title

  9. China's 1,000th Boeing plane delivered

  10. New York Int'l Auto Show kicks off

Most Popular

Opinions

  1. Opinion: It's high time to stop hijacking Tibetans
  2. Significant risks remain for global economy:BRICS
  3. BRICS summit offers bright sunrise
  4. Western leaders learned nothing from Iraq disaster
  5. What are the fruits of Obama's Middle East visit?
  6. Home prices thwarts people's 'Chinese dream'
  7. Economic slowdown puts peaceful rise in focus

What’s happening in China

Hero's baby formula faces safety scandal in China

  1. Emergency response to Tibet landslide
  2. Guangxi truck overturning kills child, injures 6
  3. Central China school attack suspect prosecuted
  4. Authorities advocate ecological burial
  5. Miracle of hands as baby survives freezing ordeal