Metro services were delayed for 45 minutes yesterday morning when a passenger’s leg became trapped between the platform and a train at the Dongchang Road Station.
The woman had been attempting to get onto a Metro Line 2 train at 9:20am when her left foot slipped into the gap between the platform and train and her leg became trapped.
Fellow passengers came to the woman’s aid as the train remained at the platform with its doors open.
Passengers then had to leave the eastward-traveling train as operations were suspended.
Firefighters and police managed to free the woman’s leg. She was sent to hospital for a check-up but appeared to have only suffered bruising.
Line 2 services between the Century Avenue and People’s Square stations were delayed for about 45 minutes. To help avoid a build-up of passengers on platforms, the People’s Square hub station suspended transfers to Line 2 from other lines.
The gap between platforms and trains ranges from 4.8cm to 12cm on the Shanghai Metro network. This is necessary for operational reasons, especially for stations where the track curves along platforms, said Shanghai Shentong Group, the Metro operator.
This is the third incident of this kind in four months.
Rubber edges have been placed along some platforms to reduce the risk, while passengers are reminded to watch their step getting on and off trains.